These Terms and Conditions (“Terms”) govern your use of the Conversion Intelligence™ services (“Service”) provided by Integritas Solutions (“Company,” “we,” “us,” or “our”).
By purchasing or using the Service, you agree to be bound by these Terms.
If you do not agree, you may not use the Service.
2. SERVICE DESCRIPTION
Conversion Intelligence™ is a managed system designed to:
1. Capture and qualify inbound leads from social media engagement
2. Automate messaging workflows (DMs, email, SMS)
3. Track lead behavior and provide performance insights
Important:
The Service optimizesconversion of existing engagement, not lead generation
We do not guarantee:
1. Lead volume
2. Appointments
3. Closings
4. Revenue outcomes
3. CLIENT RESPONSIBILITIES
You agree to:
1. Maintain active and compliant social media and CRM accounts
2. Provide accurate information and content
3. Respond to leads in a timely manner
You acknowledge:
Your responsiveness and content quality significantly impact results.
Failure to meet these responsibilities does not constitute service failure.
4. ACCOUNT & PLATFORM OWNERSHIP
You retain full ownership of your:
1. Social media accounts
2. CRM/email systems
3. Messaging platforms
We may configure and operate within these systems on your behalf
You grant us a limited, non-exclusive license to:
1. Access accounts
2. Configure workflows
3. Process lead data solely for service delivery
5. THIRD-PARTY PLATFORMS
The Service integrates with third-party tools, including but not limited to:
1. Instagram / TikTok / Facebook
2. ManyChat
3. MailerLite or other CRM tools
4. Twilio (SMS)
3. Cloud infrastructure (Azure)
We are not responsible for:
1. Platform outages or disruptions
2. Account suspensions or restrictions
3. Changes in platform policies or APIs
6. DATA USAGE
You retain ownership of all customer and lead data
We use your data solely to:
1. Deliver the Service
2. Improve performance
3. Generate reporting insights
We do not sell your data.
7. PAYMENT TERMS
Services are billed in advance (monthly or one-time as agreed)
All fees must be paid prior to activation unless otherwise stated
8. REFUND POLICY
All services are non-refundable once onboarding or system setup has begun
Refunds may be considered only if:
1. Service has not been activated
2. Duplicate payment occurred
9. PERFORMANCE DISCLAIMER
You acknowledge that:
Conversion Intelligence™ is a system and optimization service, not a guarantee of results
Outcomes depend on:
1. Your content
2. Audience engagement
3. Market conditions
4. Follow-up speed
We make no guarantees regarding:
1. Leads
2. Conversion rates
3. Sales or commissions
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
1. We are not liable for indirect, incidental, or consequential damages
2. Total liability shall not exceed the amount paid for the Service
11. INTELLECTUAL PROPERTY
You retain ownership of your content and brand assets
We retain ownership of:
1. Conversion Intelligence™ frameworks
2. Automation systems
3. Scoring models
4. Processes and methodologies
You may not copy, resell, or replicate the system.
12. PROHIBITED USES
You agree not to:
1. Use the Service for spam or deceptive practices
2. Misrepresent offers or listings
3. Violate platform or advertising policies
4. Submit false or misleading information
Violation may result in termination without refund.
13. TERMINATION
We may suspend or terminate Services if:
1. You violate these Terms
2. Your actions negatively impact system integrity or reputation
You remain responsible for all fees incurred prior to termination.
14. FORCE MAJEURE
We are not liable for delays or failures caused by events beyond our control, including:
1. Platform outages
2. Internet disruptions
3. Regulatory changes
4. Natural disasters
15. GOVERNING LAW
These Terms are governed by the laws of the State of Georgia, USA.
Any disputes shall be resolved in Georgia courts.
16. ENTIRE AGREEMENT
These Terms represent the full agreement between you and Integritas Solutions regarding Conversion Intelligence™.