Terms and Conditions

Conversion Intelligence™ Services
Integritas Solutions
Effective Date: 4/1/26

1. OVERVIEW

These Terms and Conditions (“Terms”) govern your use of the Conversion Intelligence™ services (“Service”) provided by Integritas Solutions (“Company,” “we,” “us,” or “our”). 

By purchasing or using the Service, you agree to be bound by these Terms. 

If you do not agree, you may not use the Service. 

2. SERVICE DESCRIPTION

Conversion Intelligence™ is a managed system designed to: 

    1. Capture and qualify inbound leads from social media engagement  

    2. Automate messaging workflows (DMs, email, SMS)  

    3. Track lead behavior and provide performance insights   

 

Important: 

    The Service optimizes conversion of existing engagement, not lead generation

    We do not guarantee 

      1. Lead volume  

     2. Appointments  

     3. Closings  

     4. Revenue outcomes   

3. CLIENT RESPONSIBILITIES

You agree to: 

    1. Maintain active and compliant social media and CRM accounts  

    2. Provide accurate information and content  

    3. Respond to leads in a timely manner  

 

You acknowledge: 

Your responsiveness and content quality significantly impact results. 

Failure to meet these responsibilities does not constitute service failure. 

4. ACCOUNT & PLATFORM OWNERSHIP

You retain full ownership of your:  

     1. Social media accounts  

    2. CRM/email systems

    3. Messaging platforms

 

We may configure and operate within these systems on your behalf 

You grant us a limited, non-exclusive license to:  

    1. Access accounts  

    2. Configure workflows  

    3. Process lead data solely for service delivery

5. THIRD-PARTY PLATFORMS

The Service integrates with third-party tools, including but not limited to:   

     1. Instagram / TikTok / Facebook    

    2. ManyChat 

    3. MailerLite or other CRM tools

    4. Twilio (SMS)

    3. Cloud infrastructure (Azure)

 

We are not responsible for:   

    1. Platform outages or disruptions    

    2. Account suspensions or restrictions

    3. Changes in platform policies or APIs

6. DATA USAGE

You retain ownership of all customer and lead data 

We use your data solely to:   

     1. Deliver the Service    

    2. Improve performance 

    3. Generate reporting insights

We do not sell your data.  

7. PAYMENT TERMS

Services are billed in advance (monthly or one-time as agreed)  

All fees must be paid prior to activation unless otherwise stated  

8. REFUND POLICY

All services are non-refundable once onboarding or system setup has begun

Refunds may be considered only if:   

     1. Service has not been activated    

    2. Duplicate payment occurred

9. PERFORMANCE DISCLAIMER

You acknowledge that:  

    Conversion Intelligence™ is a system and optimization service, not a guarantee of results  

    Outcomes depend on: 

        1. Your content    

        2. Audience engagement 

        3. Market conditions

        4. Follow-up speed

We make no guarantees regarding:  

        1. Leads  

        2. Conversion rates

        3. Sales or commissions

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law:   

      1. We are not liable for indirect, incidental, or consequential damages    

      2. Total liability shall not exceed the amount paid for the Service 

11. INTELLECTUAL PROPERTY

You retain ownership of your content and brand assets  

We retain ownership of:

      1. Conversion Intelligence™ frameworks   

      2. Automation systems

      3. Scoring models

      4. Processes and methodologies

You may not copy, resell, or replicate the system. 

12. PROHIBITED USES

You agree not to:

      1. Use the Service for spam or deceptive practices  

      2. Misrepresent offers or listings

      3. Violate platform or advertising policies

      4. Submit false or misleading information

Violation may result in termination without refund.

13. TERMINATION

We may suspend or terminate Services if:

      1. You violate these Terms  

      2. Your actions negatively impact system integrity or reputation

You remain responsible for all fees incurred prior to termination.

14. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our control, including:

      1. Platform outages  

      2. Internet disruptions

      3. Regulatory changes

      4. Natural disasters

15. GOVERNING LAW

These Terms are governed by the laws of the State of Georgia, USA.

Any disputes shall be resolved in Georgia courts.

16. ENTIRE AGREEMENT

These Terms represent the full agreement between you and Integritas Solutions regarding Conversion Intelligence™. 

17. CONTACT INFORMATION

Integritas Solutions 
info@integritassolutions.net 
https://integritassolulutions.net 
Grayson, Georgia